The Value of Project Management
Making Emotional Conversations Unemotional
Wednesday, September 14, 2016
Potawatomi Hotel & Casino
1721 W Canal St, Milwaukee, WI 53233
Rick A. Morris, PMP, MPM, ITIL, OPM3
Project managers are routinely faced with dilemmas, such as sponsors mandating unreachable dates, teams unable to give reliable estimates, changing priorities and scope, and a myriad of other issues. The reactions to these issues generally range from utter frustration to apathy. The reactions then lead to emotional conversations such as "We can't possibly do this by then!" or "The Sponsor doesn't understand!" This presentation shows you how to take emotionally charged situations and turn them into unemotional conversations. It's not the latest fad or psychology, but a simple, time-tested, experience-based method to communicate with the entire project team from the stakeholders to the team members. This presentation identifies techniques for dealing with mandated dates to the extremely tense post negotiation of a project gone very wrong. These techniques are applicable for internal project managers, consultants, and any level in between.
Rick A. Morris, PMP, is an ITIL Practitioner, consultant, author, mentor, and evangelist for project management. Rick is an accomplished project manager and public speaker. His appetite for knowledge and passion for the profession makes him an internationally sought after speaker delivering keynote presentations for large conferences and PMI events around the world. He holds the PMP (Project Management Professional), MPM (Masters of Project Management), OPM3, Six Sigma Green Belt, MCITP, MCTS, MCSE, TQM, ATM-S, ITIL, and ISO certifications. Rick is the Owner of R2 Consulting, LLC and has worked for organizations such as GE, Xerox, and CA and has consulted to numerous clients in a wide variety of industries including financial services, entertainment, construction, non-profit, hospitality, pharmaceutical, retail, and manufacturing. Rick has over 90 implementations of Project and Portfolio Management systems including Clarity, Project Server, Planview, Primavera, Daptiv, and @task. Rick has two previous books (“The Everything Project Management Book”, 2nd Edition published by Adams Media and “Project Management That Works!” published by AMACOM) that were released in 2008. His latest book is "Stop Playing Games!" published by RMC Publications. Rick also appears weekly on his live radio show “The Work/Life Balance” on the Voice America Business Network. An active member of the Project Management Institute, graduate of the PMI Leadership Institute Masters Class (LIMC), and Mentor to the 2012 PMI LIMC, Rick is no stranger to being center stage in front of large groups of people. At the early age of 11, Rick was a Walt Disney World Performer in their seasonal shows. In high school, he worked at MGM Studios on various projects including the New Mickey Mouse Club. Taking the experience of his youth and blending it with the knowledge he attained throughout his career, Rick has been able to inspire and mentor many project managers. His blend of real world experience and down to earth delivery style makes his passion for the profession contagious.
Networking: 5:30 to 6:30 p.m.
Chapter Meeting: 6:30 to 6:45 p.m.
Speaker presentation: 6:45 to 7:45 p.m. (includes Q&A)
Door prizes: 7:45 p.m. (must be present)
$ 20 members
$ 25 non-members
$ 8 Student *
Event admission includes appetizers.